Do you want to return your by SolarClarity ordered products? No problem, of course you can return the products. Read the return policy below for further instructions.
Did you receive the wrong or defect products? Please contact customer support, call us at 0031 294 745700 or send us an e-mail; email@example.com.
How do I return
Products from SolarClarity can be returned within 14 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. Follow the return steps below:
Did you receive the products more than 14 days ago? Please contact customer support at firstname.lastname@example.org.
The packing instructions
Use the original packaging, if you don’t have the original packaging anymore, then use a sturdy packaging. Make sure that the return document is clearly visible on the outside of your return package.
How do I pack an inverter?
How do I package solar panels?
How do I package a pallet with solar panels and other articles.
Do you not have the necessary materials to secure the solar panels and other goods to the pallet? Please contact customer support email@example.com or 0294-745 700). We can send you a number of (free) lashing straps, which you can use to fix the panels correctly to the pallet.
Return policy SolarClarity
The status of your return shipment?
It will take our team 7 days to process your return. Do you want to know the status of your return? Please contact our customer support, 029-475700 or firstname.lastname@example.org.